Customer Support1
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Recent activity by Customer Support1-
Shipping Fee Calculation
Shipping fees are calculated based on the delivery destination and the size and weight of the ordered products. An additional charge based on the total weight of the products is added to the basic ...
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Delivery Areas
Our store delivers to the following areas: We can ship to all regions in Japan, from Hokkaido to Okinawa.Please note that some remote islands and distant locations may incur additional shipping fee...
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Payment Methods
We accept the following payment methods: Credit Card (VISA, MasterCard, JCB, etc.) Convenience Store Payment (available at major convenience stores) Bank Transfer (payment details provided in the ...
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Membership Registration
Benefits of Membership Registration:You can check your order history, save delivery addresses, and use points. How to Register:Register by entering your email address and password from the "Membe...
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Cart Operation
Adding Products:Click the "Add to Cart" button on the product detail page to add items to your cart. The number of items will be displayed at the top right of the screen or similar area. Changi...
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Order Process
Ordering products from our online shop is completed in 4 easy steps: Select the desired product on the product page and click the "Add to Cart" button. Review the quantity and items in your cart, ...
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About Product Materials
Our Okinawa goods use materials that make the most of Okinawa’s nature and traditions, while also being environmentally conscious. Ryukyu Glass: Made mainly from recycled glass, each piece is hand...
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About Sizes, Usage, and Okinawan Characteristics
Our products are designed to bring the lifestyle and culture of Okinawa closer to you, with a focus on usability and uniqueness. Size: Detailed size information is provided on each product page. P...
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About Product Types
We offer a wide variety of goods that let you feel the nature and culture of Okinawa. The main product categories are as follows: Ryukyu Glass: Handmade glass products characterized by vivid color...